Mystery Shopper (Nicotine Product) - Part-Time

Join Staffinc Group as a Mystery Shopper specializing in nicotine products in Kabupaten Bengkayang, Kalimantan Barat. This exciting part-time opportunity allows you to evaluate customer service, product knowledge, and compliance in retail environments. As a Mystery Shopper, you will visit various retail stores, simulate customer interactions, and provide detailed feedback on the store's performance.

At Staffinc Group, we are dedicated to ensuring the highest standards of customer service and product quality. Our team of Mystery Shoppers plays a crucial role in maintaining these standards by providing objective and unbiased evaluations. This role offers a flexible schedule and the chance to work in a dynamic and engaging environment.

📋 Tanggung Jawab Pekerjaan

• Visit and evaluate retail stores specializing in nicotine products.
• Simulate customer interactions to assess service quality and product knowledge.
• Provide detailed feedback on customer service, product availability, and store compliance.
• Document observations and recommendations for store improvement.
• Conduct regular visits to monitor store performance and trends.
• Collaborate with the retail team to address any issues identified during evaluations.
• Maintain confidentiality and professionalism in all interactions.
• Submit regular reports summarizing findings and action plans.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or retail environments.
• Strong communication and interpersonal skills.
• Ability to work independently and meet deadlines.
• Familiarity with retail operations and customer service standards.
• Basic knowledge of nicotine products and regulations.
• Reliable transportation to travel between different retail locations.
• Professional and discreet demeanor.
• Ability to work flexible hours, including evenings and weekends.

🛠️ Keahlian

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