Paid Customer Support Intern (Bali - Denpasar)

Join AIDO HEALTH, a cutting-edge health technology company, as a Paid Customer Support Intern in the vibrant city of Denpasar, Bali! This is an exciting opportunity to kickstart your career in customer service while making a real impact in the healthcare industry. As a Paid Customer Support Intern, you will be at the heart of our operations, providing exceptional customer support to our clients and ensuring their satisfaction. You will have the chance to work with a diverse range of tools and technologies, including Zendesk, Slack, and Google Workspace, to name a few. This role is perfect for someone looking to gain hands-on experience in a dynamic and innovative environment.

At AIDO HEALTH, we are committed to revolutionizing the healthcare industry through technology. Our team is passionate about what we do, and we believe that our customers deserve the best. As a Paid Customer Support Intern, you will have the opportunity to learn from industry experts, work on meaningful projects, and grow your skills in a supportive and collaborative environment. Whether you are a recent graduate or someone looking to switch careers, this is the perfect opportunity to join a company that values innovation, growth, and making a difference.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer support to our clients, ensuring their satisfaction and retention.
• Assist in resolving customer inquiries and issues using our customer support tools, such as Zendesk and Slack.
• Collaborate with the customer support team to improve our processes and procedures.
• Contribute to the development of our customer support knowledge base and FAQs.
• Participate in training sessions and workshops to enhance your skills and knowledge.
• Assist in the organization and execution of customer support events and activities.
• Stay up-to-date with industry trends and best practices in customer support.
• Contribute to the overall success of the customer support team and the company.

🎓 Kualifikasi & Syarat

• Currently enrolled in a bachelor's degree program in a related field, or have recently graduated.
• Proven experience in customer service, either through previous internships or part-time jobs.
• Excellent communication and interpersonal skills.
• Strong problem-solving and critical thinking abilities.
• Familiarity with customer support tools, such as Zendesk and Slack.
• Ability to work well in a team and collaborate effectively with colleagues.
• Ability to adapt to a fast-paced and dynamic work environment.
• Passion for the healthcare industry and a desire to make a difference.

🛠️ Keahlian

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